This Shipping Policy outlines the terms and conditions regarding the delivery of orders placed on www.dibajj.com. Dibajj L.L.C-FZ ships orders within the United Arab Emirates, the Gulf Cooperation Council (GCC) countries, and to selected international destinations. Orders are processed within 1–2 business days. Shipping timelines vary depending on your location and the delivery method selected at checkout. Estimated delivery time for UAE orders is 2–3 business days. International deliveries may take 5–10 business days, excluding customs clearance. Shipping fees are calculated at checkout. Customs duties and taxes applicable to international orders are the responsibility of the customer. We are not liable for shipping delays caused by weather, customs, or courier errors. You will receive a tracking number by email once your order has been dispatched.

If apackage is lost or damaged in transit, please contact us immediately via email or WhatsApp at main@dibajj.com or +971 55 853 2255.